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Privacy Policy

Last Updated: December 2, 2025

Interpretation and Definitions

Interpretation

Terms with initial capital letters have defined meanings under this policy. These definitions apply uniformly whether used in singular or plural form.

Definitions

For purposes of this Privacy Policy:

  • Account: A unique account created for You to access our Service or parts of our Service.
  • Company: “Olera Inc., 1337 W 43rd St. Unit #1010, Houston, TX 77018” (referred to as “the Company”, “We”, “Us” or “Our”).
  • Cookies: Small files placed on Your computer, mobile device or any other device by a website, containing details of Your browsing history.
  • Country: Texas, United States
  • Device: Any device that can access the Service (computer, cellphone, digital tablet).
  • Personal Data: Any information relating to an identified or identifiable individual.
  • Service: The Website.
  • Service Provider: Any natural or legal person who processes data on behalf of the Company, including third-party companies or individuals employed by the Company.
  • Usage Data: Data collected automatically from the use of the Service or from Service infrastructure itself (e.g., page visit duration).
  • Website: Olera, accessible from www.olera.care
  • You: The individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide personally identifiable information that can be used to contact or identify You. This may include, but is not limited to:

  • Email address
  • First name and last name
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include:

  • Your Device's Internet Protocol address (IP address)
  • Browser type and version
  • Pages of our Service that You visit
  • Time and date of Your visit
  • Time spent on those pages
  • Unique device identifiers
  • Other diagnostic data

When You access the Service by or through a mobile device, We may collect certain information automatically, including:

  • Type of mobile device You use
  • Your mobile device unique ID
  • IP address of Your mobile device
  • Your mobile operating system
  • Type of mobile Internet browser You use
  • Unique device identifiers
  • Other diagnostic data

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. Tracking technologies used include beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

Cookies or Browser Cookies

A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting to refuse Cookies, our Service may use Cookies.

Flash Cookies

Certain features of our Service may use local stored objects (Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies.

Web Beacons

Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company to count users who have visited those pages or opened an email and for other related website statistics.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies: Session Cookies administered by Us to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts.
  • Cookies Policy / Notice Acceptance Cookies: Persistent Cookies administered by Us to identify if users have accepted the use of cookies on the Website.
  • Functionality Cookies: Persistent Cookies administered by Us to allow us to remember choices You make when You use the Website, such as remembering your login details or language preference.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service: Including to monitor the usage of our Service.
  • To manage Your Account: To manage Your registration as a user of the Service.
  • For the performance of a contract: The development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products or contracted services.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets.
  • For other purposes: We may use Your information for data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service.

Sharing Your Personal Information

We may share Your personal information in the following situations:

  • With Service Providers: To monitor and analyze the use of our Service, or to contact You.
  • For business transfers: In connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition.
  • With Affiliates: We may share Your information with Our affiliates, who will honor this Privacy Policy.
  • With business partners: To offer You certain products, services or promotions.
  • With other users: When You share personal information or interact in public areas with other users.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.

Other Legal Requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but no method of transmission over the Internet or electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Data Deletion Request Procedure

If you would like to request the deletion of your personal data from our systems, please follow the procedure outlined below:

  1. Submit a data deletion request by emailing our team at support@olera.care. Please include:
    • Your full name
    • Your email address associated with your account
    • A clear and specific description of the data you would like deleted
  2. Identity verification: We may require additional information to verify your identity before processing your request.
  3. Processing your request: Once verified, we will process your data deletion request promptly. Processing time may vary depending on the complexity and volume of data involved.
  4. Notification and residual data: We will notify you via email once your data has been deleted. Some residual data may remain in backups or archives for a limited period, as permitted by applicable law.

Important: Deleting your data may result in the loss of certain services or functionalities provided by Olera.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

Olera, Inc.
1337 W 43rd St., Unit #1010
Houston, TX 77018

Phone: +1 979-243-9801

Email: support@olera.care