Norfolk Health & Rehabilitation Center

Next steps to sign up for the Nursing Home

• If you determine that assisted living is the right solution for you needs, schedule a tour and/or virtual visit of the facility.
• Review the facility's licensing, certification, and inspection records.
• Explore your financing options, including Medicare and Medicaid coverage. Our Senior Care advisors can assist you with this matter. You can also find Eldercare Financial Planners through the Olera search bar on our home page.
• Investigate staffing ratios and healthcare services.
• Understand the difference between “Skilled Nursing/Nursing Homes”, “Independent Living”, and “Assisted Living” through the “Caregiver Tips” section of the Olera platform.
• Talk to the physician of the person you are caring for to understand their medical and care needs. Ask the physician for a referral to a local care service if possible.
• Determine if a skilled nursing facility/nursing home is the appropriate solution for your loved one’s needs. Our Senior Care advisors can assist you with this decision.
• Ask about discharge planning and any waiting list policies.
• Contact the provider to schedule an initial consultation or assessment and discuss your loved one's specific care needs and expectations. You can do this through the "connect" function on this web page.