Based on customer feedback, we have found that Palm Terrace Care Center in Riverside, California, offers a mixed experience for residents. Positive aspects highlighted included the beautiful common areas with an outside terrace and patio, creating a pleasant environment for socializing and enjoying the scenery. The facility was noted for its activities, including bingo and entertainment, contributing to a lively atmosphere. However, some reviewers expressed concerns about cleanliness, staff behavior, and the quality of food and amenities. Complaints range from rude staff and cold food to issues with room cleanliness and lack of attention to residents' needs. While the facility is commended for its rehabilitation services and positive atmosphere, improvements in cleanliness, staff training, and overall quality of care are areas that have been highlighted for enhancement based on customer feedback.