Home Instead

“Do you have a loved one needing this type of home care?" Apparently that makes them an easy target for exploitation! My loved one was preyed upon by this company's,"Care Pro, proffessional!" The services from the Home Instead group were only required for 7 days. In that time, fruadulent credit card use was accomplished. I believed what I read and was told during the initial phone call: "All employees thoroughly screened, trained, and bonded." "Yes, we have a lot of experience with clients suffering with dementia!" The cell phone service was canceled for non-payment. That's when we discovered the credit card was canceled due to suspect fruadulent charges. The perpetrator, (or Care Pro) went as far as to have the credit card statement rerouted to their address. They applied for and received another credit card in my loved ones name! I would say this caregiver was a real "Pro" in fraudulant, deviant behaviors. Just imagine what could have been accomplished if the perpatrator had more time with the client! Their website statement; "Thouroughly trained, carefully screened and dependable Care Pro." Perhaps if I had read their advertisement for hiring "Care Pros," only requiring: a valid driver's liscense, auto insurance, a TB test and all other training provided by the company at $12 - 14 dollar starting wage, I would have had a red flag go up. Can any independent, in home, care givers guarentee your loved ones safety and privacy? This was a sickening experience to know that I suggested this to be a good solution to an emergent need and allowed my loved one to fall prey to an identity thief.”