Ridgewood Manor

Based on the feedback we collected, Ridgewood Manor Skilled Nursing & Rehabilitation received a mix of feedback from customers. Praises mostly focused on the caring and compassionate staff, the cleanliness of the facility, and the variety of activities available to residents. Customers appreciated the personalized care, attentiveness of the staff, and the sense of community fostered within the facility. The quality of meals and dining options also received positive mentions. However, there were common complaints regarding poor care and treatment, lack of compassion, medication errors, and challenges in meeting health and safety standards. Concerns about communication with families, issues with food and fluid provision, and lapses in respecting residents' rights were raised. While commendations highlighted dedication to promoting well-being and independence, criticisms pointed to areas needing improvement in care quality and overall resident satisfaction.