Tender Heart Home Health Agency

“If you have been a nurse for many years with no problems, STAY AWAY from this company! They will try to jeopardize your license if you get on their bad side. DON has memory deficits, and a power trip. She got upset when she was challenged, because I wanted to advocate for my patients and their family to keep her comfortable in her last days. DON responded with retaliation, and the owners allowed it even though the DON had only been there a couple months. In 10 years as a nurse I've never been fired from a job, but not only did they leave me with no income for my children, they reported me for an error on there DONs part. This place only has a tender heart when it benefits them. RUN it's all fake.”

“The LVNs that visit are prompt and helpful but unfortunately, the RNs are condescending and disrespectful of your time and schedule. Then they get mad if you’re not available freely for a reschedule (I had work commitments and my mom was on dialysis). Worst, they ignored referrals from the pcp and billed for services and visits that were not completed (though there were still visits on the auth). That is fraudulent. Watch your EOBs and report them if they do this with you!”